Independent Boarding Family Mentoring

When your child
is far away,
you need someone
who knows the way.

Independent mentoring for families navigating international boarding education. Because the distance between you and your child should never feel impossible to bridge.

15+
Years in Boarding Education
30+
Nationalities Supported
4
Languages Available
100%
Independent & Confidential
"

Every family deserves a guide who has been on the inside.

Accredited Boarding Practitioner
Certified Counselling Practitioner
Safeguarding Specialist
Child Protection Trained
15+ Years Experience

What Families Feel

You are not alone
in feeling this.

01

You cannot read the situation. Your child says everything is fine. Something feels off. You do not know who to ask.

02

You feel locked out. The school has its processes. You are on the outside looking in, and no one translates what is really happening.

03

You worry about the wrong things. Without context, every silence becomes a question and every missed call a concern.

04

You do not know how to support from a distance. The tools that worked at home do not always work across time zones and cultures.

05

When something goes wrong, you feel helpless. Disciplinary issues, welfare concerns, peer conflict. You need someone who understands the system from the inside.

This is exactly what I was built to help you with.

My name is José Miquelino. I have spent over 15 years working directly inside international boarding schools, supporting hundreds of students and families from more than 30 nationalities worldwide.

I know what your child's daily life looks like. I know how boarding schools make decisions, what they communicate and what they do not, and what the real signs of struggle look like when a young person is far from home.

I work exclusively for families. Not for schools. My expertise spans boarding leadership, child safeguarding, counselling practice, and student wellbeing. I am trained to read situations, ask the right questions, and help families respond with clarity rather than anxiety.

Sessions are available in English, Portuguese, and Spanish. Every conversation is fully confidential and completely independent.

Start with a Free Conversation

Areas of Expertise

Deep knowledge across
four critical domains.

Boarding Education

Over 15 years working inside international boarding schools at senior level. Deep understanding of how residential school communities function, what they expect, and how they handle student welfare and family relationships.

Safeguarding & Child Protection

Specialist knowledge in child safeguarding, child protection, and welfare management in international schools. Skilled at identifying early signs of struggle and helping families navigate complex welfare situations with confidence.

Counselling & Wellbeing

Certified in counselling practice and trained in positive psychology. Skilled in supporting young people and families through emotional difficulty, transition, and adjustment, always within clear professional and ethical boundaries.

International & Cross-Cultural

Extensive experience with families from the Middle East, Asia, Europe, and the Americas. Fluent in four languages and deeply aware of how cultural background shapes communication, expectations, and family dynamics in boarding contexts.

What I Offer

Services designed around
what families actually need.

Every family's situation is different. These services adapt to yours.

01
Family Onboarding Mentoring

Structured support for families before and after enrolment. Covering expectations, communication strategies, cultural adjustment, and how to read your child's experience from a distance.

From CHF 250 / session
02
Ongoing Family Coaching

Regular sessions throughout the school year to review your child's wellbeing, flag concerns early, and help you navigate challenges with confidence. Monthly or termly packages available.

From CHF 180 / session
03
Crisis & Urgent Support

When something goes wrong you need someone who understands boarding from the inside. Fast-response consultations for disciplinary issues, welfare concerns, or conflicts with schools.

From CHF 350 / session
04
School Selection Advisory

Objective, insider guidance on choosing the right boarding school. Covering school culture, boarding quality, and the questions most families never think to ask before committing.

From CHF 400 / package
05
Student Transition Support

Supporting students who are struggling to settle, feeling isolated, or facing challenges the school has not yet identified. Bridging the gap between how your child appears and how they feel.

From CHF 200 / session
06
Annual Family Programme

A full-year retained mentoring relationship. Unlimited email support, monthly video calls, termly reviews, and priority access for urgent consultations throughout the school year.

From CHF 3,500 / year

The Process

Simple from
the first step.

No complicated onboarding. No forms before we have even spoken. Just a conversation.

1

Free Discovery Call

A 30-minute conversation to understand your family's situation and what would make the most difference. No commitment, no pressure, no obligation.

2

Tailored Recommendation

Based on what you share, I recommend the right service and frequency. Not a standard package. A plan that fits your specific situation.

3

Sessions Begin

Video calls at times that work across your time zone. Fully flexible, fully confidential, and focused entirely on your family's needs.

4

Ongoing Guidance

As your child's situation evolves, so does the support. The relationship builds over time and adapts to whatever the school year brings.

Get In Touch

Start with a
free conversation.

No commitment. No pressure. Just a conversation to understand whether I can help your family.

30-minute video call, completely free
English, Portuguese, and Spanish
Flexible across all time zones
Fully independent — not connected to any school
All conversations strictly confidential
Response within 24 hours

Request a Free Call

By submitting this form you agree that your information will be used solely to respond to your enquiry. It will not be shared with any third party. Compass Family is an independent mentoring service. Services provided do not constitute therapy, medical advice, or legal advice.

Thank you — your message has been received.

You will hear back within 24 hours at the email address you provided.

Questions

Families
often ask
these.

If your question is not here, the free call is the right place to ask it.

Is this service connected to any school?
+
No. Compass Family is completely independent. I do not work for any school and have no formal relationship with any educational institution. Everything discussed in our sessions remains strictly between us unless you explicitly ask me to facilitate communication with a school on your behalf.
Is this therapy or counselling?
+
No. Compass Family provides mentoring, coaching, and consultancy services only. These do not constitute therapy, psychological treatment, medical advice, or legal advice. If you or your child require clinical mental health support, I will always encourage you to seek a qualified professional and can help you identify appropriate resources.
Do you work with families at any school worldwide?
+
Yes. My expertise applies to international boarding schools generally. Whether your child is enrolled in Switzerland, the UK, Asia, or elsewhere, I can provide meaningful guidance based on how boarding schools operate broadly across the sector.
What if I need help urgently?
+
Use the contact form above and mark your message as urgent. Crisis consultations are prioritised and typically arranged within 24 to 48 hours. If your child is at immediate risk of harm, please contact the school directly and relevant emergency services in the first instance.
How is my personal information handled?
+
All personal information is treated with strict confidentiality. It is used solely to provide the service you have requested and is never shared with schools, third parties, or any other organisation. You may request deletion of your information at any time by using the contact form.
What languages are sessions available in?
+
Sessions are available in English, Portuguese, and Spanish. I have worked with families from over 30 nationalities and understand how cultural background shapes family expectations in international boarding education.

Important Notice: Compass Family provides independent mentoring, coaching, and consultancy services to families of international boarding school students. These services do not constitute therapy, psychological treatment, medical advice, or legal advice. If you or your child require clinical mental health, medical, or legal support, please consult a qualified professional. Compass Family is an independent service and is not affiliated with, endorsed by, or in any formal relationship with any school, educational institution, or regulatory body. All prices listed are indicative and subject to confirmation at the time of engagement.